Call center agent Jobs in Bahrain

Desirable Qualifications and Experience

• Familiarity with telephone techniques and skills.
• Demonstrated verbal communication skills and ability to convey information clearly and effectively.
• Ability to effectively handle multiple tasks in a fast paced environment
• Ability to identify problem issues and determine the appropriate course of action / redirection within department guidelines required to resolve issues.
• Very good communication skills.
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service / assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Team player.
• Our interview process will be on 4 levels which are :

1) Phone interview.

2) Audio resume to be send via WA.

3) Zoom group call

4) Unpaid internship.

Job RequirementsEssential Qualifications and ExperienceUniversity Degree in a relevant discipline.1 to 3 years experience as a customer service and / or call center.Very Good in Arabic & English (Reading, Writing & Oral)Very good computer skills

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