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Operations Director Club Spa - BAHRAIN

Operations Director Club Spa - BAHRAIN

Tanqeebالبحرين, Manama
منذ أكثر من 30 يومًا
الوصف الوظيفي

About the job Operations Director Club Spa - BAHRAIN

Objective :

A luxury Urban Spa in Bahrain is looking for an experienced Operations Director. Responsible for maintaining all standards, policies, and procedures in 3 outlets. You will excel in this role if you are an efficient, solutions-driven individual, who enjoys fast-paced and constantly changing challenges, with a passion for the hospitality industry.

Responsibilities

  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of the business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and / or formulate policies and promote their implementation
  • Manage relationships / agreements with external partners / vendors
  • Evaluate overall performance by gathering, analysing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

  • Proven experience as Director of Operations or equivalent position
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Knowledge of industry legal rules and guidelines
  • In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance / operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • BSc / BA in business administration or relevant field; MSc / MA will be a plus
  • Please ensure that a recent image and all documentation accompany your application for it to be successful.

    BENEFITS :

    Visa costs and flights will be covered by the Hotel Group.

    Accommodation will be provided for the period of employment.

    Contracts range from a minimum of 1 - 2 years

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    إنشاء تنبيه وظيفي لهذا البحث

    Bahrain • البحرين, Manama