Account Manager

Job Description

Role Summary :

As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our key restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.

What's on your plate?

• Manage and grow relationships with existing partners (restaurants and vendors) to ensure satisfaction and retention.
• Identify growth opportunities for accounts and help partners optimize their menus, pricing, and promotions.
• Act as a consultant by analyzing data and performance metrics to provide actionable insights.
• Coordinate with internal teams (Marketing, Logistics, Operations) to support partner needs and resolve issues promptly.
• Negotiate contracts and renewals to ensure mutual value and alignment with business goals.
• Regularly conduct business reviews with partners to track performance and share growth strategies.
• Ensure partner compliance with service-level agreements and operational standards.

What did we order?