Assistant General Manager

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Job Title

Assistant General Manager

Description

Our Assistant General Manager takes the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.

Key Responsibilities

Maintain the highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with TOM expectations

Focus on succession management, training and, development of all TOM employees

Delegate responsibility to the management team as needed and enforce existing policy consistently

Oversee and participate in the hiring, training, supervision, management, coaching, counseling, and evaluation of all members of the restaurant team

Oversee the weekly schedule for both TOM staff and contracted staff

Oversee payroll forthe hourly and managementstaff, conduct pre-shift meetings, and assist team members with any inquiries

Develop and implement operating standards, policies, and procedures to be followed by the management team

Excellent communication skills required, both verbally and in writing, to provide clear direction to the management and service teams

Assign and instruct the employees and managers in the details of their work; observe performance and encourage improvement where necessary

Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions, and provide accurate information

Remain calm and alert, especially during emergency situations and / or heavy restaurant activity, serving as a role model for the management team and other TOM and Vendor employees

Interact with all department personnel, restaurant staff and Vendor staff as needed

Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams

Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations

Ensure that no members of staff are permitted to work if they are not suitably dressed, groomed or showing symptoms of sickness

Develop and implement cost-saving and profit-enhancing measures

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Company

Penta Ocean Constuction